| Talking Sense
Brand's Impact on Shareholder Value
by Michael D'Esopo
In any economic environment, few would question the importance
of building and managing a strong brand. Companies are looking
at ways that brands can contribute to value growth—shifting
customer demand, protecting price premiums, extending to new
markets, and attracting talent and capital. Given the value of
all these strategies, brands can represent a significant impact
on capital market expectations of future growth.
Lippincott Mercer has completed research for several
clients, analyzing publicly available information on measures of
financial and non-financial
performance. We have found that about one-third of current shareholder
value is impacted by the brand. Put another way, pure financial
performance—both historical performance and expectations
of future financial performance—explains only about two-thirds
of shareholder value. The remainder is largely explained by performance
on perceptions of innovation, corporate reputation, familiarity,
community and culture. These non-financial measures have direct
impacts on both the current valuation and the financial drivers
(e.g., perceptions in corporate reputation drive perceptions of
future financial performance).
More importantly, when we examine differences in
individual drivers, we see much greater variability in the measures
of non-financial
performance. As an example, consider the technology industry, which
has suffered from sub par financial performance over the past several
years. However, the distribution of performance across companies
is relatively narrow, particularly when compared to non-financial
measures. The spread of the distribution—defined as the difference
between the highest and lowest scores—is between three and
five times greater for non-financial measures than for financial
ones. This suggests that there is greater opportunity for differentiation
in improving non-financial performance.
Leading on non-financial performance can also have
a positive impact on market value. When we look across multiple
industries at the
leading companies on non-financial performance, we find that companies
with higher ratings have grown their market values faster than
competitors. Particularly during the 2001-2002 period, these leading
companies experienced slower declines in market values, suggesting
that a strong brand can not only help a company drive higher growth
in up markets, but also provide valuable protection in down markets.
In summary, a strong brand can have a significant
impact in driving shareholder value. It is a critical asset to
providing long-term differentiation, thereby reducing the risk
and/or volatility associated with future growth expectations.

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